![]() ![]() If that does not solve the problem you will definitely need someone to come out and investigate the problem further. When this happens you may need to unplug your phone from power for a minute and plug back in and do the same with your modem. Restarting your phone and your modem can fix some Spectrum home phone problems. I typically try these fixes for Time Warner Cable and Spectrum problems before calling, since many issues are easy to fix on your own in less than five minutes. When you call Spectrum, the automated phone answering system will normally tell you if there is a problem in your area right away. You can use a tool like DownDetector to see if others in your area are also experiencing Spectrum problems, or you may need to call in for help. ![]() Occasionally Time Warner Cable and Spectrum goes down when there is bad weather, an electrical problem or other major issues nearby. If there is a Spectrum outage you can’t fix it using these steps. You can call 1 (800) 892-4357 for support if you are a former Time Warner Cable customer.Īll these TWC problems and fixes are the same as Spectrum problems and fixes that you will run into since the only thing that is changing is the name. If you have Spectrum problems you still should call the same number you’ve always called for help while a Time Warner Customer. Learn how to fix common Time Warner Cable problems. This saves you the time and hassle of calling for help unless you really need it. Many times you can solve common Spectrum problems on your own, fixing an internet outage or a what seems to be a broken DVR with small actions. If your TV stops working or you can’t connect your mobile devices like the iPad or a game console to your internet, this is what you need to do. You may be tempted to use Spectrum TV streaming, but you will likely be better off looking at a full break to a service like DirecTV Now or Sling. If you constantly have Spectrum problems, you may need to look at cord cutting options. Read: How to Save $100 on Your Spectrum Bill This will help you fix Time Warner Cable problems as well, but if you call in you are likely now a Spectrum customer even if you didn’t switch anything, as they are now the same company. We’ll walk through common Spectrum problems and how to fix them without wasting time on the phone or waiting for a repair person to come in a four-hour window when you are at work. Spectrum problems are destined to arrive at the worst possible time knocking out your Internet, home phone or cable TV. ![]()
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